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Relaxed holiday with feel-good service

From planning to departure

You can currently reach our reception from 9 to 18 o'clock.

Dear guests,

from Monday, November 2, tourist travel in Germany is prohibited. Therefore the Sonnenpark will be closed until the end of November. All guests with bookings during this period will be contacted by us at short notice. We hope to start again in December and to enjoy the pre-Christmas season with many guests.

In order that you can experience a relaxed family holiday from December onwards, we have developed the "Sonnenpark Wellness Service". This describes our most important measures and adjustments at the Sonnenpark for a safe holiday. Detailed information can be found on this page.

Your Vollbracht family and the Sonnenpark team send you a heartfelt greeting

The Sonnenpark feel-good service

With our "feel-good service" we offer you a relaxed holiday with your loved ones, where you don't have to worry about anything. In addition, you have maximum flexibility when booking and on site the security of feeling safe and secure during your entire stay. So you can already plan and book your holiday without worries.

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Now more than ever, our goal is to offer every member of the family a varied and carefree vacation time. This also includes that at the Sonnenpark, "All-Inclusive" is lived commitment to our performance and honest promise to you.

We are therefore very pleased that babies and toddlers, as well as children from the age of 3, can once again be looked after in the normal way. Of course, the hygiene regulations must still be observed, which has also changed some procedures.

 

All-inclusive holiday- with childcare, wellness, Adventure World and culinary delights

  • CHILDCARE / ENTERTAINMENT
    Babies and toddlers between 0 and 3 years are cared for up to 9 hours a day. Mon to Sat from 09:00 to 12:30 and 13:30 to 19:00 and Sun from 09:00 to 12:30

    Children from 3 years are looked after daily from 09:00 to 12:30 and from 13:30 to 20:00 in the Happy-Club. During lunchtime, the house is thoroughly cleaned.

    Hygiene rules remain important. For example, we will move to other rooms if there are too many children in a room at the same time.

    For children from 6 and 10 years of age, we offer an additional daily changing age-based program.

    Look forward to a varied care program for the whole family. What's new in Adventure Land is that you will have a supervisor at your side during your holiday to give you recommendations for an exciting day.

  • WELLNESS
    In the Sonnenpark Spa above the roofs of Willingen, you can continue to relax from 10:00 to 22:30 in the spacious lounge area with daybeds for two and the fireplace lounge and enjoy the view of the mountain panorama.

    The saunas, as well as the steam bath and the brine oasis, are also open to hotel guests for common use. And everything is all-inclusive.

    The private spa with whirlpool, daybed and sauna can also be booked separately for unforgettable moments for two or with the whole family.

    Our activity programme with professional trainers will continue to be offered with limited group sizes. A selection of drinks is available for refreshment, fresh fruit is available at the spa reception.

  • ADVENTURE WORLD
    The Sunny adventure land with the soft play system, the 2-field trampoline, the bouncy castle, and table tennis continues to offer weather-independent fun on 1,000 m²

    . The riding hall is also open.

    All bathing areas with the 3 indoor pools for parents, kids and babies as well as the wave slide, the whirlpool and the outdoor pool are open to all hotel guests for common use. And everything is all-inclusive. The distance requirement of 1.50 metres must still be observed.

    The outdoor Adventure World with the playgrounds, the climbing tower, the play street, etc. is also open for playing, frolicking, and goofing around.
  • CULINARY
    Light-hearted enjoyment for all senses. We love to continue to surprise you with daily changing dishes in great variety. Due to the distance regulation of 1.50 metres they will be distributed over two fixed mealtimes, depending on the workload. You will also be assigned a firmly reserved family table.

    With All-Inclusive Premium you can expect a rich breakfast in the morning, snacks for lunch, homemade cake in the afternoon and in the evening a selection of regional and international dishes. With All-Inclusive Optimal only the lunch is omitted.


  • There are food and drinks in the restaurant again as usual in the form of an open buffet for self-service. A mouth-nose cover is to be worn for protection. Families with babies receive a porridge package for individual preparation. As self-service is only permitted with mouth-and-nose covers; children under 6 years of age may not help themselves.

    Whether Premium or Optimal: Our beverage range includes a wide variety of alcoholic beverages, coffee specialities, high-quality beers, selected red, white and rosé wines and spirits daily from 7:30 to 23:30. At the beverage service stations in the restaurant and lounge, you can serve yourself again. At the bar in the Adventure Land, a staff member will be serving the drinks.

  • APARTMENTS
    On an area of 30 to 120 m² you will not only find a modern and cosy design down to the smallest detail, but also everything you need for a comfortable stay: a master bedroom or living-sleeping area, and at least one separate children's room, one or two bathrooms, a kitchenette with dining/playing table, some with balcony or terrace, as well as satellite TV and DVD player.

Basically: If your booking falls into a period in which we are closed, this booking will of course be cancelled free of charge. In addition, you can cancel as usual up to 4 weeks before the start of the trip free of charge.

New is that due to the current situation you can cancel or postpone reservations free of charge up to 48 hours before arrival. This rule applies to all stays ending on 29.12.2020 at the latest and to stays between 05.01. and 26.03.2021. The deposit paid at the time of booking will be given to you in the form of a voucher with unlimited validity.

Maximum flexibility -free cancellation or rebooking up to 48 hours before arrival

  • CANCELLATION UNTIL 4 WEEKS BEFORE ARRIVAL
    Reservations up to 4 weeks before the start of the trip can still be cancelled free of charge and the deposit paid at the time of booking will be returned to you if you so wish. Rebookings or conversions into a voucher are of course also possible.

  • NEW: CANCELLATION UNTIL 48 HOURS BEFORE ARRIVAL
    Stays until 29.12.2020 can be cancelled or postponed free of charge up to 48 hours before arrival. You will receive a value voucher with unlimited validity for the deposit made when booking. For 2021 you can also plan and book carefree because this regulation also applies to stays between 05.01. and 26.03.2021.

  • CANCELLATION OF TRAVEL
    In the event of illness of any kind occurring during the stay, the rest of the holiday can be cancelled free of charge.

The safety of you and our employees has the highest priority. Therefore we will ensure a safe and secure holiday with professional implementation of all official hygiene measures.

You also have the advantage that the extensive grounds offer you a lot of freedom and thanks to All-Inclusive you basically do not have to leave the hotel. So you can feel completely safe and secure from arrival to departure. Activities such as bicycle tours or walks in the adjacent forest are always recommended.


Hygienic safety- Highest hygiene and safety standards on site

  • DISTANCE REGULATIONS
    Keeping your distance is one of the most important behavioural measures for protection against the coronavirus. We have therefore adapted the areas in the hotel accordingly and placed family-friendly information signs in the hotel.

  • HYGIENE MEASURES
    We focus on hygiene in general and of course especially in the current situation. We have adapted the generally very high hygiene requirements to the current situation and have posted the hygiene recommendations at the relevant places in the hotel.

  • MASK COMPULSORY FOR ALL OVER 6 YEARS
    For greater safety, our guests are required to wear a mouth-and-nose cover when they are on the premises. At the site, the mask can be taken off while observing the distance regulation. Employees also wear a mouth-nose cover.

  • TRAINING
    Our employees are trained according to the prevention and hygiene measures and are also regularly informed about the current situation.

  • HOTEL FACILITY
    The extensive hotel complex with its 15,000 m² offers a lot of space for each individual guest. In addition, the adjoining forest offers further possibilities to dive directly into nature.

FAQ's -answers to the most frequently asked questions

 

  • Distance rules

  1. Does the distance rule of 1.50 metres also apply in the hotel?
    Yes, we have therefore adjusted some areas in the hotel accordingly and placed family-friendly signs in the hotel.

  • Mouth and nose protection

  1. Do I have to wear mouth and nose protection in the hotel?
    Yes, for greater safety, our guests aged 6 and over are required to wear a mouth-and-nose mask when moving around on the premises. The mask can be taken off at the site in compliance with the distance regulation.

  2. Do employees wear a mouth-and-nose mask?
    Yes, employees also wear a mouth and nose protector.

  • Arriving from risk areas

  1. You would like to travel to the Sonnenpark and currently live in a risk area?
    It is possible to travel here because the state of Hessen has lifted the ban on accommodation.

 

  • Support / Entertainment

  1. Is baby care still possible?
    Yes, babies and toddlers between 0 and 3 years are cared for up to 9 hours a day. Monday to Saturday from 09:00 to 12:30 and 13:30 to 19:00, and on Sunday from 09:00 to 12:30

  2. How are children from 3 years old looked after?
    Children from the age of 3 are looked after daily from 09:00 to 12:30 and from 13:30 to 20:00 in the Happy-Club. At lunchtime, the house is thoroughly cleaned. The group size is then no longer limited to 10 people, registration the day before is no longer necessary and there is also no time limit. Isn't that wonderful? Hygiene regulations remain important. For example, if there are too many children in one room at the same time, we will move to other rooms.
  3. Are there fixed childcare hours?
    Yes, the supervision times are from 09:00 to 12:30 and from 13:30 to 20:00.

  • Wellness

  1. Is the spa area open?
    Yes, you can still relax from 10:00 to 22:30 in the spacious lounge area with daybeds for two and the fireplace lounge and enjoy the view of the mountain panorama.

  2. Are the saunas open?
    Yes, all saunas, as well as the steam bath and the brine oasis, are open to all hotel guests for common use.

  3. Does the activity programme take place with professional trainers?
    Yes, yoga, step aerobics, mental relaxation etc. will continue to be offered with limited group size.

  4. What about the spa buffet?
    A selection of drinks is available, fresh fruit is available at the spa reception.

  • Adventure World

  1. Are the outdoor playgrounds open?
    Yes, the entire outdoor adventure world with the playgrounds, the climbing tower, the play street etc. is open for playing, frolicking and goofing around.

  2. Are all pedal cars on the play street in use?
    Yes, on the play street the kids can do their laps and pedal hard. The pedal cars are also regularly disinfected.

  3. Is the indoor adventure world open?
    Yes, the adventure land Sunny with the soft play system, the 2-field trampoline, the bouncy castle and table tennis still offers fun independent of the weather on 1,000 m².

  4. How can the minimum distance be kept in Adventure Land?
    In Adventure Land there is a staff member assigned daily. He organises the serving of drinks and checks that the minimum distance is observed. In addition, the play equipment, such as the soft play area, is disinfected several times a day.

  5. Is riding allowed?
    Yes, the riding hall is open.

  6. Is the Bathing World with the swimming pools and water slides open?
    Yes, all bathing areas with the 3 indoor pools for parents, kids and babies as well as the wave slide, the whirlpool and the outdoor pool are open to all hotel guests for common use. The distance requirement of 1.50 metres must also be observed.

  7. Is the outdoor pool open?
    Yes, the outdoor pool is open to all hotel guests for common use.

  8. Is the petting zoo open?
    Yeah, the petting zoo's open.

  • Culinary

  1. Are there any changes to seating in the restaurant?
    Yes, every family will in future have a reserved seat for the duration of their stay.

  1. Have the meal times changed?
    Yes, up to 2 meal times will be offered according to the workload for breakfast, lunch, coffee & cake and dinner.

    Breakfast is available from 07:00 to 08:45 and from 09:15 to 10:30.

    Lunch is available from 12:00 to12:45 and from 13:00 to 13:45.

    Coffee & cake from 14:30 to 15:15 and from 15:30 to 16:15.

    Dinner times are from 17:30 to 19:15 and from 19:30 to 21:00.

  1. Are the meals still offered as buffet?
    Yes, food and drinks in the restaurant are again offered for self-service. A mouth-nose cover must be worn for protection. As self-service is only permitted with a mouth-and-nose cover, children under 6 years of age are not allowed to help themselves.

  2. Are there any changes to the baby buffet?
    Yes, families with babies receive a porridge package for individual preparation.

  3. Has the serving of drinks changed?
    Yes, partially. At the beverage service stations in the restaurant and in the lounge, guests can again serve themselves. At the bar in Adventure Land, a staff member is available to serve the drinks.

  1. Is the lounge open?
    Yes, sitting comfortably in an armchair by the fireplace, reading a good book and drinking a coffee or one of the 30 excellent wines. Everything is possible and all-inclusive. The bar service starts as usual at 15:00, until then the self-service buffets are available.

Book your desired apartment for the desired period now, without any risk.

You can reach us daily from 08:00 to 21:30 o'clock by phone under +49 5632 4080 or send us an e-mail to info@sonnenpark.de.

We look forward to hearing from you and will keep you informed of any changes. Cordially, your family Completed

NEW: Sonnenpark Home
To bridge the waiting time until your next holiday, simply stop by Sonnenpark Home. There you will find many ideas for home from different areas from play fun and child care to parents and wellness and enjoyment.

SONNENPARK HOME

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